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Dreux
Área de autocaravanas
Stefan W.
Access again
Barrier not working again , had to phone CCP for code for access , usual quiet night again. Card system not working for departure, had to ring CCP again , given code did not work ! advised to lift barrier manually Not a easy exercise for a couple in their 70s struggled to lift but after a lot of pushing managed to lift, this is not a satisfactory option , it seems this site always as problems, can you please sort the issues CCP we have never been to this site without encountering problems.
Hello, Thank you for sharing your feedback. We are truly sorry to hear about the issues you encountered with the barrier and card system during your stay. We understand how frustrating this must have been, especially with the difficulty you faced in lifting the barrier. This is certainly not the experience we want to provide. We will immediately look into the technical problems with the access system and ensure that these issues are resolved as soon as possible. It is important to us that our visitors have a smooth and pleasant stay, and we deeply regret that this has not been the case for you. Thank you for your patience, and we hope to welcome you back under better circumstances. Best regards, Saïda
Gregory S.
Bien
Bien pour une nuit, la barrière ne fonctionne pas pour entrer et sortir de l'aire, appelez service Camping car park. Nuit calme.
Eric A.
Endroit calme
Dans une zone industrielle Petit problème pour rentrer et sortir la carte ne fonctionne pas mais pas de soucis pour le prélèvement. ;) Ouverture en appelant au téléphone. Autre soucis qui est pas des moindres Pas d'accès à l'eau potable 0° et c'est gelé. Par contre l'autre robinet pour le nettoyage de la casette des eaux noir (autocollant eau non potable) fonctionne.
Bonjour Eric, Merci pour votre retour. Nous sommes désolés pour les désagréments rencontrés. En effet, les conditions climatiques actuelles, notamment les températures basses, peuvent causer des problèmes d'accès à l'eau potable, et nous nous efforçons de trouver des solutions pour y remédier au plus vite. Nous espérons pouvoir vous offrir une expérience plus agréable lors de votre prochain passage. À bientôt, Alban
Mireille B.
Alban, Céline et les autres...
Aire qui a le mérite d exister et qui rend bien service sur Dreux. La barrière qui ne fonctionne pas permet d avoir des interlocuteurs bien sympathiques en ligne. Un peu d humanité ne fait pas de mal dans ce monde impersonnel.
Des S.
Barrier not working
Could not get in or out the barrier would not open , telephone camping car for code number to make it work
Hello Des, Thank you for your feedback following your stay at the Dreux car park. Our technical team has taken charge of the malfunction to resolve it as quickly as possible. We hope to see you soon on the network, Emma
Terry F.
Difficulty entering
Despite having a balance on our card we could not enter and it took a 30 minute phone call to get the barrier to open and then again we had problems leaving, would not recommend.
Hello Terry, Thank you for your feedback following your stay at the Dreux area. Our technical team has addressed the malfunction to resolve it as quickly as possible. We hope to welcome you again soon on our network, Emma
Karl heinz E.
Ein recht guter Platz, etwas ausserhalb in einem Gewerbegebiet. Die Zugstrecke hat uns nicht gestört, wenig Verkehr. Ein Problem war die Zugangstechnik , aber die Kommunikation mit CCP konnte auf Deutsch geführt werden war wie immer exzellent.
Adrian J.
Noisy and no water…!
Very convenient site , a few hundred meters of one of the main toll free routes to southern France and Spain, located next to train tracks in a busy industrial estate. There was no water when we stayed, some evidence it was being worked on
Dear Adrian, Thank you for your feedback. We're glad you found the site convenient for your travels. Regarding the water, we’re sorry for the inconvenience. Please note that during periods of freezing weather, the water supply may be temporarily cut off to prevent damage to the infrastructure. We are working to minimize disruptions and appreciate your understanding. We hope to welcome you again on one of our sites under better conditions. Best regards, Alban
Stephen G.
Difficulty at barrier
An inoperative barrier meant our entry was delayed by 30 minutes needing a call to customer services. An entry code was finally provided which also worked at our exit. (Others had the same problem.) A very frustrating experience after a long day's travel, made worse by getting an email several days after arriving home saying why hadn't we left and a bill for €90 increasing each day we weren't there!! Our second bad experience (still no apology for first), a pity as system is generally good.
Dear Stephen, Thank you for your feedback. We are sorry for the inconvenience caused by the barrier issue during your stay. Please note that in such situations, contacting our customer service team at +33183646921 (available every day from 8 a.m. to 11 p.m.) is the best way to resolve the problem quickly. The barrier issue has since been addressed, and we apologize for the frustration this caused, especially after a long day of travel. Regarding the email and billing issue, we understand how concerning this must have been. If you experience any similar problems in the future, please don't hesitate to reach out to our customer service team for clarification and assistance. We hope to welcome you back under better conditions on a CAMPING-CAR PARK area. Best regards, Alban
Wilhelm G.
Rheingaugeli
Platz wie beschrieben, Zuggeräusche im Hintergrund hörbar aber den Schlaf störte es nicht. Den Pendelbusverkehr konnte trotz Nachfrage nicht gefunden werden. Hier könnte Park-Camping mit Info am Platz nachbessern.